Refund Policy


Last updated: December 2025


100% Satisfaction Guarantee

We stand behind our product. Our primary goal is to help you get on the job site. We offer a 100% money-back guarantee if your Site Specific Safety Plan is rejected by a General Contractor (GC) due to content non-compliance, provided you allow us an opportunity to fix the issue.


Conditions for Refund

Since our products are digital goods (PDF downloads) delivered instantly, requests for refunds are processed under the following conditions:


  • Rejection by General Contractor: If your plan is rejected, please forward the rejection notice or comments from the GC to us.
  • Opportunity to Remedy: We reserve the right to update or correct your safety plan to meet the GC's requirements within 24 hours at no extra cost. If we cannot make the plan compliant, a full refund will be issued immediately.
  • No "Change of Mind": Refunds are not issued for "change of mind" once the PDF has been generated and downloaded, as the digital product cannot be "returned."

    • How to Request a Refund

    To initiate a request:

  • Email [email protected]
  • Subject Line: "Refund Request - Order #[Your Order ID]"
  • Attach documentation of the GC's rejection or describe the specific issue.

    • Processing Time

    Approved refunds are processed within 5-7 business days and returned to the original payment method.


    Subscription Cancellations (For Unlimited Plans)

  • You may cancel your monthly subscription anytime from your dashboard.
  • Access continues until the end of your current billing cycle.
  • We do not offer prorated refunds for partial months.

    • Contact

    For any questions regarding this policy, please contact [email protected].

    Terms of ServicePrivacy Policy